Frequently Asked Questions

Q: What are the minimum requirements for my computer and Internet connection?

A:For your support representative to view your desktop, your computer should meet these requirements:

• 28.8Kbps or greater Internet connection (56K recommended)
• Required Pentium-class PC running Windows 95, 98, 2000, Me, NT 4.0 or XP
• Internet Explorer 4.0 or later, Netscape Navigator 4.0 or later or Mozilla Firefox 1.0 or later
• Recommended: Ability to make direct outgoing TCP connections, or availability of a SOCKS server or an HTTP proxy
  
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